Friends of Poway Seniors — Website Improvement Infographic
Friends of Poway Seniors — Website Refurbishment
An improved website for Friends of Poway Seniors featuring simpler navigation, enhanced functionality, new features that aid existing services, and gamification that makes the site more interactive for seniors and their families.
Site improvements
Feature
Before
After
Navigation
7+ nested dropdowns, hard to scan
3 clear top-level links
Primary CTAs
Buried in menus, not visible on load
Donate, Volunteer, Get Help above the fold
Support access
Phone/email only during business hours
AI chatbot in plain English, 24/7
Volunteering
Static form, no schedule visibility
Signup with schedule management
Event planning
Manual estimates, reactive planning
ML forecasting for staffing and meals
Engagement
Text-only, no interactive elements
Gamified bingo and activity tools
Friends of Poway Seniors
Key improvements
✓ Navigation reduced from 7+ dropdowns to 3 clear links
✓ Donate, Volunteer, Get Help CTAs above the fold
✓ AI chatbot in plain English, 24/7
✓ Volunteer signup with schedule management
Key features
Bingo Game
Interactive bingo
75-ball bingo with auto-caller — mark your card and shout BINGO when you win.
Event Predictor
ML forecasting
AI forecasts volunteer needs and meal quantities to prevent shortages before event day.
AI Chatbot
24/7 assistant
Answers questions and guides seniors through available services around the clock.
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